This privacy policy explains how Auqui Travel E.I.R.L., legally incorporated in Peru with RUC 20442828441, processes personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy and data protection laws.
What rights do you have over your data
- Erasure or restriction: in some circumstances, you can ask us to delete or restrict the processing of your data, but we cannot delete any data that we are legally obliged to process.
- Object to processing: in some circumstances, you can ask us to stop processing your data.
Contact us if you have any questions about how we handle your data or if you want to exercise any of your rights. You are entitled to a response within 30 days.
How we obtain your personal data
We normally process personal data from subscribers, visitors to our platforms and users who contact us using our platforms.
We may process personal data when you:
- Subscribe to our newsletter.
- Contact us online.
- Use our web platforms.
- Carry out an online transaction with us.
We do not rent, buy or sell personal data from or to others, we do not use automated decisions or profiling in the processing of your personal data, and we do not process any special category data under Article 9 of the GDPR.
Details about the processing of your personal data
This section describes when and how we process your data, for what purposes and our legal grounds for doing so (legal bases). We also specify retention periods for the processing.
We process personal data when:
You contact us using the contact form
We process your personal data every time you contact us. This could happen when you contact us through the contact form or by email. Depending on where and how you contact us, this may include your name, contact details, IP address and other information that you choose to send us.
The purpose is to be able to respond to your queries and, in some cases, keep records in the event of complaints or legal claims. The legal basis is our legitimate interest in responding to your queries and, in some cases, keeping records in the event of complaints or legal claims.
We normally keep this type of personal data for a maximum of two years, or six years if we have a legal obligation under applicable rules.
You subscribe to the newsletter
When you subscribe to the newsletter, we already have the personal data you provided when you registered.
The purpose of this processing is to fulfill our obligation to send you our publications. The legal basis is our obligation at the time you subscribed.
We process the data for as long as you are a subscriber and we have a legal obligation under applicable rules and regulations.
You browse our platforms
When you use our platforms, we briefly process your IP address and your user agent, which are considered personal data under the GDPR.
PS: We do not use cookies or similar technology on our platforms, and we do not collect any personal data that could trigger the consent requirement under the ePrivacy Directive (Directive 2009/136/EC). We use Fathom Analytics, which is ePrivacy compliant.
You carry out an online transaction with us
We accept payments via PayPal, Culqi and Mercado Pago. When processing payments, some of your data will be passed to PayPal, Culqi or Mercado Pago, including the information required to process or support the payment, such as the purchase total and billing information.
Please review the privacy policies of PayPal, Culqi and Mercado Pago for more details.
Who we share your personal data with
To operate our platforms, we will sometimes have to share your personal data with other (trusted) parties, data processors: providers of various services who process your personal data on our behalf.
We require our processors to protect the data in accordance with good information security practices and the requirements of this privacy notice. We review and ensure the quality of all suppliers and data processors and enter into a data processing agreement/addendum when necessary.
We use data processors for:
- Email
- Transactional emails
- Bulk emails to subscribers
- Our web platforms
We do not publish further details (such as names) of our data processors for security reasons. If you want to know more about our processing and who we share your personal data with, contact us. We practice data minimization, so we will only use data providers to process your personal data when necessary.
How to contact us
If you have any questions about this privacy policy or to exercise one of your rights over your information, send a request to:
Auqui Travel E.I.R.L.
RUC: 20442828441
[email protected]
